Competency Training for Healthcare Providers

Fidelis Care Partners with Ophelia to Revolutionize Opioid Use Disorder Treatment

Fidelis Care is stepping up in the fight against opioid addiction with a groundbreaking partnership with Ophelia, a leader in virtual opioid use disorder treatment. This collaboration brings a lifeline to members of Fidelis Care, Ambetter from Fidelis Care, and Wellcare by Fidelis Care across New York State—providing free, fully virtual treatment that is as accessible as it is compassionate.

Why This Matters

Opioid addiction continues to pose a significant public health challenge, and the stigma around seeking help often creates barriers to treatment. With Ophelia, those barriers are dismantled. Their evidence-based Medications for Opioid Use Disorder (MOUD) care is not only free for members but also designed to be completely remote, removing the need for transportation and ensuring privacy and convenience for those seeking help.

What Ophelia Offers

Ophelia’s approach is tailored to meet the unique needs of individuals battling opioid use disorder. Here’s what makes their services stand out:

Effortless Referrals: Providers can make referrals 7 days a week, ensuring timely care for those in need.

Judgment-Free Support: Specialized care designed to address the specific challenges of opioid use disorder with compassion and understanding.

Fully Virtual Treatment: Members can access all services from the comfort of their homes, making care more accessible than ever.

Comprehensive Coverage: All Fidelis members are fully covered for Ophelia’s services.

Same-Day Buprenorphine Prescriptions: Eligible patients can receive critical medication without delays.

Integrated Mental Health Care: Support for coexisting conditions like anxiety, depression, and PTSD to address the full scope of patient needs.

How to Get Started

Providers can easily refer patients to Ophelia using this referral link or by contacting their Fidelis Care Provider Engagement Account Manager for assistance. To learn more about Ophelia, visit their website.

Source: Fidelis Care