Telehealth services have undergone a seismic transformation in recent years, adapting to emergency needs during the COVID-19 pandemic and subsequent healthcare delivery changes. However, 2025 marks a new chapter, as Medicare introduces significant revisions to telehealth guidelines and billing codes. These changes demand immediate attention from providers to ensure compliance and uninterrupted patient care.
This comprehensive guide will help you navigate the updated telehealth policies, including new and retired billing codes, geographic and practitioner restrictions, and evolving requirements for behavioral health services. By understanding these updates, you can adapt to the new rules and continue to deliver seamless, high-quality care.
A Historical Perspective on Telehealth Policy
The expansion of telehealth during the COVID-19 pandemic was unprecedented. Medicare temporarily waived geographic and location restrictions, added new billing codes, and provided greater flexibility in the use of telecommunication technology. These measures addressed the urgent need for accessible care when in-person visits were limited.
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