The Most Expensive Bottleneck in Your Practice Isn’t Where You Think It Is
By Olga Khabinskay, Director of Operations, WCH The front desk is not an administrative function. It is revenue capture infrastructure—the…
From medicine to business and wellness
By Olga Khabinskay, Director of Operations, WCH The front desk is not an administrative function. It is revenue capture infrastructure—the…
By Faina Vardanyan, Billing Department, WCH A practical guide to federal fraud and abuse regulations — and why understanding them…
By Oksana Pokoyeva, Billing Department, WCH The Numbers at a Glance $96 per telemedicine episode vs. $509 in-person 23% fewer follow-up visits…
By Oksana Pokoyeva, Billing Department, WCH Medicare overpayments are an inevitable reality in Part B billing. Whether triggered by a clerical…
Why radiology practices lose more revenue than they realize — and what it actually takes to recover it Radiology sits…
For the first time in six years, Medicare physician payment is going up rather than down. Following five consecutive years…
For decades, the prior authorization process operated as one of American healthcare’s most consequential black boxes. Physicians submitted requests. Insurers…
There are policy changes that tweak the margins, and there are policy changes that restructure an entire industry. What CMS…
In late March 2026, the U.S. Department of Justice filed a civil antitrust lawsuit against NewYork-Presbyterian Hospital — the largest…
A regulatory precedent that could reshape how insurers challenge your claims On March 13, 2026, the Maryland Insurance Administration (MIA)…