UHC: No more overpayment letters in your mailbox after Sept. 9, 2022

UnitedHealthcare will not print and mail overpayment notification letters to most commercials and health care professionals (both primary and ancillary). 

So, after the above-mentioned timeline, commercials (except AARP, All savers, Behavioral health, OptumCare, Optum VA critical Care Network, Rocky Mountain Health, Slerra Health & Life, UHC Global, UHOne, Student Resources and UMR) & health care professionals will not receive any hard copies of the following types of letters

  • Overpayment identified: Letters notifying that UnitedHealthcare paid too much on a claim that is processed. 
  • Overpayment reconsideration requests: Letters notifying that UnitedHealthcare has received your overpayment disagreement.
  • Overpayment reconsideration response: Letters notifying the overpayment disagreement decision and next course of action.

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