Dealing with overpayments: a PRO approach

At some point in your career, you will receive a recoupment letter from an insurance carrier. Even though you maintain transparent & effective revenue cycle management patterns, payers tend to make mistakes. Incorrectly processed claims cost thousands of dollars to providers like you. Besides, your patients and even your staff may be prone to incorrect calculations and improper collection. In this article, our experts share the most common issues related to overpayments and shed light on the ways of how to resolve them.