Ensure Continuity of NJ FamilyCare Coverage for Your Patients 

Attention Healthcare Providers: 

Help your patients avoid a lapse in their NJ FamilyCare coverage by reminding them to renew their eligibility. Without renewal, they risk losing access to essential services. Here’s how you can assist: 

1. Urgent Action: Encourage your patients to act promptly upon receiving a NJ FamilyCare renewal notice. Renewal ensures uninterrupted access to services through your office. 

2. Access Resources: Direct patients to valuable resources for recertification/renewal available at https://www.nj.gov/humanservices/dmahs/staycoverednj/toolkit/ These resources include posters, leaflets, video clips, and comprehensive FAQs in multiple languages, including Spanish. 

3. Update Information: Remind patients to update their address and contact details with your practice, UnitedHealthcare Community Plan, and the State of New Jersey Medicaid. Instruct them to call Member Services on the back of their ID card for guidance. 

4. Easy Recertification: Inform patients about the various methods provided by the state of New Jersey for renewing or re-certifying their NJ FamilyCare coverage. They should follow the instructions in the letter from the state and submit their application through the listed methods. 

5. Utilize MEVS: Highlight the Medicaid Eligibility Verification System (MEVS) available at https://www.njmmis.com/ This electronic verification process provides date-specific eligibility, reducing claim denials and aiding in the prevention of Medicaid fraud. 

6. Explore Alternatives: Advise patients who no longer qualify for NJ FamilyCare due to higher income levels to explore health insurance options through GetCoveredNJ, the State Marketplace, at https://www.nj.gov/getcoverednj/