Horizon NJ Health Introduces EOP Statements on Availity Essentials Amidst Change Healthcare Cybersecurity Issue

In the wake of the recent cybersecurity incident affecting Change Healthcare and its repercussions on payments for Horizon NJ Health and Horizon NJ TotalCare (HMO D-SNP) claims, Horizon has swiftly implemented interim measures to ensure minimal disruption to provider payments. As part of these efforts, Horizon announces the availability of Explanation of Payment (EOP) statements on Availity Essentials, providing essential payment details to providers. 

Recognizing the importance of transparency and timely access to payment information, Horizon facilitates access to EOP statements for impacted payments. Here’s a comprehensive guide on accessing EOP statements through Availity Essentials: 

Accessing EOP Statements on Availity Essentials: 

Sign In to Availity Essentials: Providers are required to sign in to their Availity Essentials account to access payment details. Availity Essentials serves as the platform for accessing EOP statements for Horizon NJ Health. 

Navigate to Payer Spaces: Upon signing in, providers should navigate to the Payer Spaces section on the navigation bar.