A Threat to Your Practice
Imagine this scenario: You are an in-network provider for a major insurance plan, but suddenly, new patients stop calling. Your existing patients say they can’t find your name in their insurance directory. You check with the insurer, and they confirm—you’re still credentialed, but you’re no longer visible. This is not a clerical error. This is the direct result of a federal law that requires providers to update their directory information every 90 days. Failure to comply can make you invisible to your patients, and if the issue persists, it could lead to being removed from insurance networks altogether.
This isn’t speculation—it’s happening now. Providers across the country are already facing the consequences. If you don’t have a dedicated team handling this process, you risk losing your spot in the directory, which can have devastating financial and operational consequences.
Understanding the Law: The Consolidated Appropriations Act and No Surprises Act
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