How to bill digital Evaluation and Management services

Since the early days of the COVID-19 pandemic, the healthcare industry has witnessed an increasing number of digital healthcare solutions. While most patients and healthcare providers still prefer rendering telemedicine services via phone or other telecommunication tools, so-called “patient portals” have become extremely popular. Such portals allow healthcare providers to render Evaluation and Management (E&M) services online. It is important to know that such procedures are not considered to be telemedicine, and hence they must be reported in a different way.