WCH Webinar Series 2025 

Transforming Revenue Cycle Challenges into Growth Opportunities 

WCH presents a five-part live webinar series designed to help healthcare organizations, billing companies, and private practices navigate the most pressing challenges in revenue cycle management. 

Led by Olga Khabinskay, Director of Operations at WCH, and the expert RCM team, each session offers real-life case studies, step-by-step frameworks, and actionable insights that can be immediately implemented to improve billing accuracy, shorten credentialing timelines, and increase revenue. 

All webinars are virtual. For billing professionals, administrators, and providers. 

Nov 5 — Transforming Credentialing: From Headache to Revenue Driver 

11 AM – 12 PM EST 

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Credentialing doesn’t have to be a time sink — it can be a service that strengthens your business model. In this webinar, discover how to turn the administrative burden of credentialing into a profitable and scalable operation. Learn to use technology, workflows, and pricing strategies that convert credentialing from a back-office task into a true growth channel. 

You’ll Learn: 

• The biggest pitfalls in payer enrollment — and how to avoid them 

• Proven pricing models for billing firms offering credentialing services 

• How automation tools like CredyApp simplify renewals and monitoring 

• Real-life examples of WCH clients who turned credentialing into revenue 

Ideal for: Billing company owners, RCM managers, and operations leaders. 

Nov 6 — Streamlining OMH/OASAS Billing: Your Path to Seamless Outpatient Revenue 

11 AM – 12 PM EST 

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Outpatient behavioral health billing can be complicated — especially with overlapping OMH/OASAS regulations and APG rules. This session breaks down the complexities and gives you a clear, compliant path to consistent revenue. 

You’ll learn how to minimize denials, structure your documentation to withstand audits, and align your internal workflows with payer requirements. Real-world case examples will show how WCH helped clinics recover thousands in lost revenue. 

You’ll Learn: 

• Fixing APG code mismatches and common Medicaid errors 

• Faster credentialing and contracting with major payers 

• Denial prevention strategies that save weeks of rework 

• Audit-ready documentation for NP/PA supervision and compliance 

• Practical escalation tactics when payers delay or underpay 

Led by: Olga Khabinskay & Timur Miftahutdinov 

Nov 12 — Mastering Incident-To Billing in Mental Health: Rules, Risks, and Safeguards 

11 AM – 11:30 AM EST 

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The “incident-to” rule can open new reimbursement opportunities — but a single mistake can trigger audits or repayment demands. In this focused 30-minute session, WCH experts explain exactly when and how you can bill incident-to, what documentation is required, and how to maintain compliant supervision structures. 

You’ll Learn: 

• What “incident-to” means in real billing scenarios 

• The documentation and supervision levels required by payers 

• Common mistakes that result in denials or recoupments 

• How to design a compliant workflow for clinical teams 

Led by: Olga Khabinskay, Elizaveta Bannova & Susanna Bekirova 

Nov 20 — Accelerating Insurance Panel Access: Essential Tactics for Physicians 

11 AM – 12 PM EST 

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Joining insurance panels can unlock new patient volume and credibility — yet many providers face months of delays. This webinar shows physicians and administrators how to streamline the entire process, from preparing flawless applications to tracking approvals and renewals. 

Learn how to eliminate rejections before they happen, build a strong credentialing profile, and create a proactive system for monitoring expirations and revalidations — so your practice never loses revenue due to credentialing gaps. 

You’ll Learn: 

• How to prepare a “zero-defect” credentialing package (CAQH, NPI, W-9, etc.) 

• Automation tools to track renewals and data expiration 

• Avoiding rejections through smarter data management 

• Relationship-building strategies for payer reps 

• Metrics and dashboards to monitor panel progress 

Led by: Olga Khabinskay & Ashot Tonoyan 

Dec 4 — Conquering Podiatry Claim Denials: Strategies for Full Reimbursement 

11 AM – 12 PM EST 

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Podiatry billing presents a maze of modifiers, DME rules, and coverage limitations. In this in-depth session, our billing experts share how to prevent, appeal, and overturn denials — while improving coding precision and documentation. 

You’ll leave with a practical checklist of modifier usage, audit-proof documentation standards, and appeal templates that can help recover thousands in underpaid claims. 

You’ll Learn: 

• Correct use of modifiers (25/59, 24/79, LT/RT, TA–T9) 

• Documentation best practices for routine foot care and debridement 

• DME authorizations and frequency limitations explained 

• Medicare Advantage quirks and how to appeal denials effectively 

• Real examples of successful reimbursement recovery 

Led by: Olga Khabinskay, Slava Kurdov & Alex Buzov 

Reserve Your Spot 

Don’t miss these exclusive live sessions packed with actionable insights to help your organization stay compliant, efficient, and profitable.