The Contract Nobody Looked At: A $5 Specialist Visit Story 

Case Study: Tatyana Kantor, Billing Supervisor, WCH; President of AAPC Chapter, Central Asia 

When paid claims are just as dangerous as denied ones 

A podiatrist’s reimbursement for routine visits dropped by 90% overnight. The cause? A forgotten paper contract buried in a payer’s system — one that had never been properly updated. 

What Happened 

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