Alina Mineyli and Olga Khabinskay presented at the HBMA 2026 Annual Revenue Cycle Management Fall Conference in Las Vegas, making the case that credentialing deserves a place at the center of revenue cycle strategy.
Credentialing is still widely treated as a back-office administrative task: forms to complete, applications to submit, deadlines to track. Done strategically, however, it can become a high-value part of the revenue cycle and a recurring revenue opportunity for RCM organizations.
That was the message WCH brought to the HBMA 2026 Annual Revenue Cycle Management Fall Conference, held at M Resort & Spa in Las Vegas. On September 23, as part of the Operations Track, Alina Mineyli and Olga Khabinskay presented their session, “From Data Entry to Revenue Driver: Elevating Credentialing into a High-Value RCM Function.”
Moving beyond task-based execution
The session focused on how credentialing teams can step out of purely task-based work and build scalable processes that connect directly to revenue cycle performance. The speakers showed how a well-organized credentialing function affects the metrics RCM leaders care about most: faster payer enrollment, fewer claim denials, and stronger cash-flow timelines.
The core idea is simple. When credentialing is treated as a data-entry exercise, delays and errors surface later as denied claims and postponed revenue. When it is treated as a managed, measurable process, it protects revenue from the start.
A conversation that continued after the session
The discussion did not end when the presentation did. Throughout the conference, Alina and Olga met professionals from across the industry, including people who are starting and growing their own credentialing businesses. The thoughtful questions that followed the session, and the conversations that continued well after it, showed how much interest there is in this part of the revenue cycle.
“Last week, I had the opportunity to attend and present at the HBMA Conference, and it was an incredibly valuable experience,” says Alina Mineyli. “We connected with so many great professionals, including people who are starting and growing their own credentialing businesses. The thoughtful questions and conversations that continued after our presentation made the experience especially rewarding.”
For Alina, the greatest value of the event was the chance to build relationships. “We made many new connections, exchanged experiences and ideas, and had meaningful discussions about the challenges and opportunities within credentialing and revenue cycle management. It was great to see such strong interest in the work we do and to share our experience with others in the field.”
Olga Khabinskay adds: “Sharing our experience with colleagues, and learning from theirs, is what makes events like this so valuable. It is encouraging to see credentialing recognized as an important part of the revenue cycle.”
Sharing expertise with the industry
For WCH, speaking at one of the leading events for RCM professionals is both a recognition of the team’s expertise and an opportunity to contribute to the wider healthcare community. Presenting at conferences like HBMA allows the company to share what it has learned, gain new perspectives from peers, and bring fresh ideas back to its own work.
WCH thanks everyone who attended the session and stopped to talk afterward, as well as HBMA for organizing the event.
More about the conference and the session: hbma.org
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